Social and Housing Services

The delivery of social services for residents of Haliburton County and the City of Kawartha Lakes is administered by the City of Kawartha Lakes through offices located in Haliburton and in Lindsay respectively. The contact information for the office in Haliburton is:

49 Maple Avenue
Haliburton, ON K0M 1S0
Telephone: 705-457-4571
Fax: 705-457-8032

Programmes administered by this Department include: Ontario Works, Children’s Services, Community Social Investment Fund and a Poverty Reduction Strategy.

People needing to apply for assistance are asked to contact the Intake Screening Unit. Residents of the County of Haliburton can call 705-286-4085 or 1-877-324-9870 and press “4”.  In addition, the application process can also be started through an Online Application. Go to: and follow the links to “Apply Online”. The Online Application is available 24 hours a day, seven days a week.

Before you call or apply online, please have the following information about yourself and any family members living with you:

  • Birth dates
  • Social Insurance Numbers
  • Health card numbers
  • Full address with postal code and phone number (or message number)
  • Monthly shelter costs including rent, utilities etc.
  • Summary of all income and assets of all family members.

For further information, please visit:

News Release February 15th 2012 – Poverty Reduction Strategy.

Community Consultation June 13th 2013 – 10 Year Housing and Homelessness Plan

Social Housing

The City of Kawartha Lakes is the service manager for social housing programmes in the County of Haliburton and the City of Kawartha Lakes. The office hours are from 8:30 a.m. to 4:30 p.m. Monday to Friday. The Department can be contacted at 322 Kent Street West, Lindsay, Ontario K9V 4S7.

Telephone: (705) 324-6401
Toll Free: 1-800-463-4120
After hours emergency only: 1-866-795-7683
Fax: (705) 324-0428

Information about the various programmes and assistance available to residents can be found at:

The City of Kawartha Lakes now offers a simplified application process for those wishing to apply for Financially Assisted Housing in the County of Haliburton and the City of Kawartha Lakes.

The previous application was twelve-pages long with a guide that was an additional six pages. That has been replaced with the new three-page application or an easy online application. Applicants will be placed on the wait list and then contacted approximately six months prior to potentially receiving an offer. At that time staff will collect current financial information, proof of citizenship, and will carefully review with the applicant, their selected housing choices to ensure that they are choosing housing that meets their needs. Applicants can also find out more about each prospective location by viewing the associated online information page.

Kawartha Lakes-Haliburton Housing Help Centre

Beginning on January 1, 2015, residents in the County of Haliburton and in Kawartha Lakes will be able to access housing and homelessness services through the newly created Kawartha Lakes-Haliburton Housing Help Centre. More information can be found on the Kawartha Lakes-Haliburton Housing Help Centre Flyer or by visiting their website at

Applications can be obtained and submitted online at or from the City of Kawartha Lakes Housing Department.