Haliburton County Paramedic Service Administration Office
Ph: 705-457-1616

Paramedic Service

Haliburton County Paramedic Service Administration Office
Ph: 705-457-1616

General Information

Haliburton County Paramedic Service Privacy Statement:

Privacy of personal information is an important principal to Haliburton County Paramedic Service management staff and paramedics.  We are committed to collecting, using, and disclosing personal information responsibly.  We also attempt to be open and transparent as to how we handle personal information.

Haliburton County Paramedic Service and our staff will ensure that your health information is treated with respect and sensitivity and that your privacy will be protected.  We are committed to protecting the privacy, confidentiality, and security of all personal health information.

We will ensure that access to your personal health information is limited to those who are involved in your emergency medical care or during your time in our care in non-emergency circumstances.  We will further ensure that access to your personal health information by our staff is time-limited.

Collection of personal health information:

Paramedics may collect personal health information about you directly from you or from people acting on your behalf during an emergency or otherwise while you are under our care.  The personal health information that we collect is limited to that which is necessary to provide care and may include:  your name, date of birth, address, health history, medications, and/or recent event history.

We use and disclose your personal health information to:

  • Provide emergency treatment
  • Get payment for your treatment and care (from OHIP, WSIB, your  private insurer, or others)
  • Conduct quality improvement activities
  • Compile statistics
  • Comply with legal and regulatory requirements
  • Fulfill other purposes permitted or required by law
  • Base hospitals/ or local hospital physicians and staff

Important information:

We take steps to protect your personal health information from theft, loss, and unauthorized access, copying, modification, use, disclosure, and disposal.  All documents containing personal health information are secured and access is limited.

We conduct audits and complete investigations to monitor and manage our privacy compliance.

HCPS will retain personal information for a minimum of five years as required by the Ambulance Act.  We destroy paper files containing personal information by shredding.  We destroy electronic information by deleting it and, when the hardware is discarded, we ensure that the hard drive is physically destroyed by our IT Department.

Personal Access:

You may access and correct your personal health records, or withdraw your consent for some of the above uses and disclosures by contacting us (subject to legal exceptions).

We will need to confirm your identity, by means of photo identification, if we do not know you before providing you with this access.  We will ask you to put your request in writing. And a nominal fee may be applied.

If you have any further questions please do not hesitate to contact us.